IT Services and Support for Grand Rapids and West Michigan Firms:
Trailhead is a process-driven Technology Management Firm that specializes in taking the complexity, excessive costs, and frustrations out of secure, reliable IT for security-minded SMBs.
Give us a call and let us show you what fast, friendly and highly-responsive outsourced managed IT services should be for your small to medium business: 616-272-3457
Download your free Disaster Preparedness Guide
Call Us Today At 616-272-3457
10 Reasons to Choose Trailhead Networks
For Your Grand Rapids and West Michigan Firms
We’re Cyber Security Specialists.
We specialize in Security and have been doing so for over 18 years. Our security certified technical staff can help you develop a Security Plan that will give you peace of mind.
We Support Clients In West And Northwest Michigan.
We understand the unique qualities of our area and the importance of relationships between businesses.
We Provide A 14-Pt TrailSecure Checklist.
Many businesses don’t know where to start when it comes to cyber security. We provide a 14-Pt Security Checklist that provides a step by step plan for your business.
SOC Monitoring Your Network 24/7.
Our Security Operations Center monitors your network 24/7 and provides continuous threat monitoring and response.
No Long Term Contracts.
Many other IT firms try to lock their clients into long-term contracts with penalties and fines for canceling. Our service agreements are month-to-month, meaning we must work every month to earn your business and trust.
We Invest Long Term With Our Clients.
Trailhead has been serving our clients for over 18 years. Our proudest accomplishment is our long-term clients, who year after year, continue to place their trust in us. We really understand their businesses and technology needs.
We Provide Proactive Rather Than Reactive Support.
We monitor your network for problems, like viruses and outages, 24 hours a day. Being Proactive means we fix problems BEFORE they become a problem for you and your business.
We’re Known For Great Customer Service.
Our clients like our fast response time and personalized service. A simple phone call or email creates a ticket for your issue and starts the resolution process. We make sure you speak with a real person to get things figured out as quickly as possible. No one wants to leave a voicemail when they have a problem!
Flat-Rate Monthly Billing.
We offer predictable flat monthly IT support, removing budget surprises. No long-term contracts and no hidden termination fees.
See what other business owners are saying about us…
Could Your Business Withstand a Ransomware Attack?
Ransomware attacks are a growing threat to businesses of all sizes and come with devastating consequences. Understanding how ransomware attacks work and how to protect your business is crucial.
Our ransomware survival guide can help you protect your business against these malicious attacks. In this eBook, you'll learn:
- What ransomware is and how it works
- Common types of ransomware
- Best practices to prevent attacks
- How to respond to and recover from an attack
Don't wait until it's too late. Download our eBook now and learn how to protect your business.