Phones Overloaded during COVID?

Are clients calling your office and getting busy signals or "unable to complete your call" messages? Can your staff work from home using the same phone number they have in the office? If your office is shutdown, for whatever reason, can your staff remain productive and still answer business calls? Does your current phone provider offer great support?


5 Steps to Working Safely From Home

Working from home presents some unique productivity and security challengers. This guide provides tips to make the transition easier.

This guide should be provided to all staff that have transitioned to working from home.


Avoid Coronavirus Scams

Hackers and Cyber Criminals are taking advantage of fears surrounding Coronavirus to try and profit from consumers' fears, uncertainties and misinformation.

This guide provides ways to avoid becoming their next victim and should be provided to all staff as one bad click could be opening the door into your business to the bad guys.


Disaster Recovery Checklist

Hope for the Best, Plan for the Worst. Checklist to get your Disaster Recovery Planning started.


Various Tech Collaboration Tools

Zoom Video Conferencing:

We use this at Trailhead. We hold a daily huddle each morning to align for the day and we get to see each other.

Slack Instant Messaging:

Microsoft Teams for instant Messaging and Video Conferencing:

This tool is included in your Microsoft Office 365 Licensing at the Business Essentials, Business Premium, E1, and E3 levels. We use Teams in house to communicate in real time about internal and client facing items. We keep our team communication OUT OF OUR INBOXES.

Free Microsoft TEAMS Training

Bigger Brains has moved their Teams training over to YouTube as a resource for companies who need to learn collaboration in a hurry.

Official COVID-19 Information Sites

World Health Organization: COVID-19 Outbreak
Center for Disease Control (CDC): Coronavirus

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